All games get stuck at 'Loading' page when run through website
Goldie42
14 Dec 2020, 20:39Is there a problem with the website? I cannot edit a game of mine online, and when I try to run one it gets stuck at the 'Loading' page..... It worked fine last week.
Thx
mrangel
14 Dec 2020, 21:26In general, this means that the server isn't responding to your messages.
I think usually that means the server is overloaded. If you try again after ten or twenty minutes, it will probably be fine again. (I suspect that most people will respond by hitting 'refresh' a lot. So if I'm right in thinking it's a load issue, it'll continue being overloaded until some proportion of players give up).
Serrabou
14 Dec 2020, 23:03I am also experiencing this. I have not been able to load, play, or edit my tiny little game. Runtime error, timeouts, stuck at loading, etc. Can't even download the game to edit it offline. All day.
Exia
15 Dec 2020, 03:36Same here. I've had this issue since this morning and it has yet to be resolved. I'm unable to edit, play, download or create any games using Quest. Receives "Server Error in '/' Application. Runtime Error" when attempting to make a new game using quest.
Kevin Peterka
15 Dec 2020, 03:56Thanks for posting, I'm experiencing the same – on the day my students were set to play the game! Fingers crossed it comes back!
GrandTrapper
15 Dec 2020, 15:35I’ve had the exact same issue, but I will add that I was trying many different games to see if the problem was the game I wanted to play that had its own issue, or the whole site. I actually found that the ONLY games that don’t get stuck in a loading screen are the editor’s picks. Also, given that this is still an issue, I’m guessing there’s something more than a load issue going on.
Richard Headkid
15 Dec 2020, 16:17Hello.
This won't really help, but:
All of the Editor's Picks are HTML games. Those are on a different server system (or something of that nature).
Quest games have to be run through something special to make them run online. So, no Quest games should work online when the Quest server is down, but all other games should work.
Richard Headkid
15 Dec 2020, 16:44To expound (yes, I'm bored):
This is the beginning of the url of a Quest game: http://play2.textadventures.co.uk/
This is the beginning of the url of all non-Quest games: http://media.textadventures.co.uk/games/
Quest is Windows-dependent. I think this site runs games through Azure (which, if I'm correct, is like a data center that sort of hosts Windows functionality for online stuff or something).
Richard Headkid
17 Dec 2020, 22:06The server is now up and running again.
Goldie42
17 Dec 2020, 22:38Thank you so much - is there anything we should know so we can address it in the future, should it happen again?
Richard Headkid
18 Dec 2020, 00:12Aw, shucks.
I didn't do nothin'. The site admin just happened to check in on us. (He's a wizard. Never late, and all that, you know.)
StokeBunnies
06 Jan 2021, 14:08I'm having problems this morning with Error 520, website not responding to Cloudfare. Is this the same issue?
Bogpog
07 Mar 2021, 07:33Is the site down For mobile?
Knoobie
07 Mar 2021, 17:57It looks like Quest has gone down again for the past couple of days, can't play any quest games or test my own.
Edit: It seems to be working again!
Newwwwwho
08 Mar 2021, 04:07did you turn on devmode and pick the option where you can go in game and change where the player starts and then turn on devmode? If you did, that's the problem.
Newwwwwho
12 Mar 2021, 08:02if you press "Show DevMode options" and then make it "Active" then press "Select another starting location for the player" It will put out an error and make you not be able to use the editor anymore.
The tab will even change to undefinable during the loading screen.
You can still download unless you have a slow Wi-Fi and you cannot download large files within 100 seconds, after 100 seconds the site will time out the download. You'd have to download it so you can edit it in Quest Software.