Unable to recover account
phantom
16 Jan 2021, 17:39Hello! I have been trying to recover my old textadventures account using the Forgot Password page. After filling out the email address and submitting, I get the following message:
"Sorry, something went wrong
An error occurred while processing your request.
This has been logged, but it would be really helpful if you could let us know a bit more information about what you were doing - please contact us and we'll do our best to fix things."
I am also getting the same error message when I try filling out the contact form. Anyone have any idea how to proceed from here? Or if there is something I might be doing wrong? Thank you!
jmnevil54
16 Jan 2021, 19:54It usually just means the servers are having problems.
Does it work now?
phantom
16 Jan 2021, 22:49It still doesn't seem to be working, unfortunately.
jmnevil54
22 Jan 2021, 00:53Is it good now?