Unable to recover account

phantom
16 Jan 2021, 17:39

Hello! I have been trying to recover my old textadventures account using the Forgot Password page. After filling out the email address and submitting, I get the following message:

"Sorry, something went wrong
An error occurred while processing your request.

This has been logged, but it would be really helpful if you could let us know a bit more information about what you were doing - please contact us and we'll do our best to fix things."

I am also getting the same error message when I try filling out the contact form. Anyone have any idea how to proceed from here? Or if there is something I might be doing wrong? Thank you!


jmnevil54
16 Jan 2021, 19:54

It usually just means the servers are having problems.
Does it work now?


phantom
16 Jan 2021, 22:49

It still doesn't seem to be working, unfortunately.


jmnevil54
22 Jan 2021, 00:53

Is it good now?