Help please...

steeveey
08 Aug 2017, 04:20

I'm not sure what I'm doing wrong. This isn't about making a game or anything it's that I downloaded the latest Quest and then once I open a game/story(I've tried many) I get stuck on the first page. I can't interact with anything its like I'm highlighting stuff and that's it. I can still close the game without exiting quest so I know it isn't the app itself that doesn't work. I can still browse the top rated and all that but once I open a game I cant interact...hopefully someone knows what to do because I'm feeling extremely stupid...


DarkLizerd
08 Aug 2017, 18:01

try download someone exes game and see if it works...
There have been a few reports of bad installs.


jmnevil54
08 Aug 2017, 20:02

Maybe report the bug to the higher ups. Although, it could be anything.


K.V.
09 Aug 2017, 12:17

It sounds like something may have gone wrong with your download.

This exact same thing happened to me, and this was the fix (I hope it helps!):


  1. Uninstall Quest.

  2. Download Quest again.

  3. Install Quest again.


hegemonkhan
09 Aug 2017, 23:35

Also, you can try downloading the '.net framework' files too:

ht.tps://www.microsoft.com/net/download/framework (download the '.net framework 4.7' link)

(remove the dot/period in the 'ht.tps' for it to work in the URL)