Hello all!

I'm trying to help someone who's trying to play some Quest games but the moment he opens the windows to play them, they instantly crash. This is for all quest games and all quest versions. He's on Windows 10.

I've tried to have him completely redownload quest and completely uninstall both.

I've had him check his security settings.

I've had him check his virus scanners to see if they were set to high.

I've had him run quest through administration.

Nothing so far. Any ideas?

Anonynn.

Does he get an error message?

I've seen reports before of Quest crashing instantly due to a broken installation of the .NET framework. Might be worth getting him to uninstall and reinstall that, especially if he's previously installed an unofficial release.

He only get an error message with trying to play a 550 game with 580 (Quest 5.8). Other than that no. I've heard similar reports of a couple of people playing my game and having it crash the same way unexpectedly with no errors.

Anonynn.

He checked his .Net Framework and it was fine.

Anonynn.

Any other ideas what might be causing it?

Anonynn.

you can try just updating the 'version' in the game code:

from:

<asl version="550">

to:

<asl version="580">

otherwise... there could be old scripting (or whatever features) that doesn't work with the v580... and you got to go back and handle all of the code (scripting and/or other features) that is causing the errors/incompatibilities...

or... you might have a infinite loop in your game code, that's running at game start, which is crashing your game