Quest Problem with installation

MaxHeadroom84
06 Jul 2013, 14:46
Each time I try to install quest, the installshield wizard tells me: error reading setup initialization file. What's the problem? Thanx everybody

Storyteller
06 Jul 2013, 18:23
MaxHeadroom84 wrote:Each time I try to install quest, the installshield wizard tells me: error reading setup initialization file. What's the problem? Thanx everybody


If downloading it, and attempting to install it a second time does NOT work, then run the installation as an administrator.

(In case you don't know how, right click the installation wizard, and press "Run as Administrator".) Good luck.

MaxHeadroom84
06 Jul 2013, 20:18
Just tried, and without positive result. I'm in trouble with this software.

jaynabonne
06 Jul 2013, 21:38
Try doing a google search for "error reading setup initialization file". There are a number of pages where people have had this problem with InstallShield installers.

Some thoughts:

1) Administrative rights (as mentioned)
2) Anti-virus software kicking in
3) A virus kicking in!
4) File did not download properly
5) Try changing browsers (In one case, it failed for the user using Chrome but worked with IE - http://www.sinsoftheprophets.com/forums ... tion-file/)

Here is one:

https://planguru.zendesk.com/entries/22 ... tion-file-

Another:
http://support.softartisans.com/kbview_971.aspx

Be sure to completely delete the downloaded file before trying again. Also, if you're trying to run the file directly from the web site, try downloading it (Save As) first to a known good location and running it from there. I had an odd problem the other day trying to run something directly off the internet. Downloading it separately worked.

And be sure to disable any AV software.